She is skilled in managing conflict and puts a lot of work into understanding the issues and the individuals involved. She is incredibly well prepared. Her approach is flexible and tailor-made. She laughs easily and encourages a lightness of touch, whilst taking the task in hand seriously.

A very holistic approach. Suzanne latches on very quickly and insight-fully to body language, tone of voice, the words that aren’t being said. solutions always come from you, not her but prompted by exactly the right questions or nudges. i never feel that i am being guided towards what Suzanne thinks is the right answer, which has not always been my experience with other coaches. she is equally as powerful with a group as with an individual.

Suzanne! She brings the warmth of her personality into the role, so that every member of the group feels encouraged to participate and take risks. She also brings a great deal of psychological self awareness and antennae for others’ issues that give a depth to her work.

Getting people to open up and be honest. Creating a trusting and non-threatening environment. Making people think about the real issues and questions they need to address.

Suzanne is extremely knowledgeable with a range of techniques and tools within the professional environment, she will understand a unique situation and will tailor her approach according to the team and the situation. Suzanne is insightful, professional, thoughtful and inspires confidence in those that she is working with as a mentor or as part of a team. She acknowledges everyone as a individual and works to resolve how those individuals can contribute towards the success of the team or the organisation. Suzanne can see the horizon and helps her clients to focus without finding it too overwhelming.

Integrity coupled with warmth which enables her to challenge thinking without being confrontational. Judges when to draw on models/ published thinking etc but only uses these when they are really relevant to the conversation (or perhaps has realised that I don’t naturally work well with models and therefore uses them sparingly). Consistently makes me responsible for my thinking/actions – a genuine coaching relationship which never drifts into a ‘tell you the answer’ mode.

If you really want to get underneath the “human” issues that are holding back performance then you need Suzanne. This wont be about workshops trying to decide on a series of actions; it will be about helping you and your team to work out what each of you can do to be the most effective leaders of your people expect to come out of it with a much deeper understanding of what’s holding you back and how you can break through those barriers.

The interest she takes. Her ability to challenge me in ways I can respond to, which fits in with firstly my personality and/or learning style and secondly my timeframes and hectic schedule.

I like the way she follows through but without it feeling as if she is trying to get more work! Everyone wanted to work with her again because they got so much out of it.

Suzanne is able to make everyone who she works with feel like they are highly respected by her and that they add value to their organisation and the people they work with.
– she brings a wealth and depth of experience.
– she creates a calm environment in any situation.

She’s a tough cookie and will cope with any group dynamics. She’ll get the best out of people and help them to develop.

Suzanne is exceptional on the above four levels: Conversations with her feel safe with minimal risk of blowing up or making the situation worse. She communicates with great empathy and is expert in leading people to a new state of self awareness. She uses conceptual frameworks to good effect but unlike other consultants or coaches she doesn’t push them or try to shoe horn you into one favoured framework.

Suzanne has inspired me with the confidence in my own abilities as a manager and has helped me enormously within the past year, professionally and personally. She has helped me to develop my own skills, offered me new techniques and helped me to focus on the task in hand. Suzanne has been the most amazing mentor and facilitator and has helped my team to become more focused on their roles and build their confidence in their contribution towards the institution.

Hugely client centred – this may sound strange but having met many coaches and having had some coaching experience being coached and coaching others, Suzanne is way ahead in coming across as totally dedicated to the development of the client. She has no agenda other than the clients growth, a rare quality that encourages in my case the client to open up and get maximum value.